At 256bet, privacy isn't fine print — it's built into the product. This document clearly explains what data we collect, why we collect it, how we protect it, and what rights you have as a data subject, in full compliance with the LGPD (Law 13.709/2018).
Six principles that guide how 256bet handles your personal data
All communications between your device and the 256bet platform are protected by 256-bit SSL encryption. Your registration data, betting history, and payment information — including Pix data — are stored with strict access controls and continuous monitoring against unauthorized access.
256bet does not sell, rent, or trade users' personal data with any third party for advertising or commercial purposes. The only circumstances in which data is shared are for payment processing, compliance with legal obligations, or orders from judicial authorities — all of which are clearly described in this Policy.
As a data subject, you have rights guaranteed by the General Data Protection Law: access what we store about you, correct inaccurate information, request data portability, and ask for the deletion of information that is no longer needed. 256bet responds to all such requests within 15 business days.
All financial data at 256bet is processed in Brazilian reais. Payment data handled via Pix, boleto bancário, credit and debit cards, PicPay, and Mercado Pago is processed in accordance with Banco Central do Brasil regulations and is not stored on servers outside Brazilian territory without the appropriate legal safeguards.
256bet only sends marketing communications — such as football promotions, Live Casino updates, or featured jackpots — to users who have given express consent. You can opt out at any time from your account dashboard or by clicking the unsubscribe link in any email you receive.
Any changes to this Privacy Policy will be communicated in advance to your registered email address. The last updated date is always shown at the top of this document. By continuing to use 256bet after the new terms take effect, you confirm that you have read and agreed to the changes.
This Privacy Policy describes how 256bet collects, uses, stores, and protects your personal information. By creating an account or continuing to use our platform, you confirm that you have read and understood this document. Questions? Write to contato@256bet.best — our team responds in Portuguese 24 hours a day.
The 256bet is the data controller responsible for processing the personal data of all users registered on the platform at 256bet.best. Under the LGPD (General Data Protection Law — Law 13.709/2018), 256bet acts as data controller, meaning it is the entity that decides which information is collected, for what purpose, and how long it is retained.
256bet's entire operation is focused on the Brazilian market. Sports Betting, live casino, crash games, progressive jackpots, and payment services are all built for the Brazilian context, and data processing fully complies with Brazilian law, including the LGPD and the Banco Central do Brasil regulations applicable to Pix transactions.
For privacy and data processing inquiries, you may contact our Data Protection Officer (DPO) directly at contato@256bet.best, with the subject line "Privacy — LGPD".
The 256bet collects only the information necessary to deliver its services securely, meet legal obligations, and improve your experience on the platform. The categories of data collected are listed below:
| Category | Data collected | When it is collected |
|---|---|---|
| Registration | Full name, CPF, date of birth, email, mobile number, residential address | At the time of registration on the platform |
| Identity | Photo ID (national ID card, driver's license, or passport) and proof of address | During identity verification, which is required for withdrawals |
| Payments | Pix key, credit/debit card details (tokenized), deposit and withdrawal history | When making deposits and requesting withdrawals |
| Platform usage | Betting history, games accessed, session duration, market preferences | During ongoing use of the platform |
| Technical | IP address, browser type and version, operating system, device, session cookies | Automatically on every visit |
| Communications | Content of messages sent to support, chat logs, ticket history | When contacting 256bet support |
256bet does not collect sensitive category data — such as biometric data, health information, sexual orientation, or religious beliefs — unless expressly required by law or a specific court order.
Credit and debit card data is tokenized and never stored directly on 256bet's servers. Processing is handled by payment gateways certified under the PCI-DSS standard.
The data collected by 256bet are used exclusively for the purposes described below. No data is processed for purposes inconsistent with what is stated here without the user's renewed express consent:
256bet adopts the principle of data minimization: we collect only what is strictly necessary for each stated purpose and do not retain information beyond the time needed to fulfill that purpose.
The 256bet processes your personal data based on the legal grounds set out in Article 7 of the LGPD (Law 13.709/2018). Each data processing purpose has a corresponding legal basis:
Under no circumstances does 256bet use personal data in a manner incompatible with the legal bases above. If processing any data requires a new legal basis, you will be informed in advance and, where applicable, new consent will be requested.
The 256bet does not sell, rent, or trade its users' personal data. Information is only shared with third parties in the situations listed below, each with a proven legal basis and operational necessity:
All third parties with access to 256bet user data enter into contractual data processing agreements that require compliance with the LGPD and ensure a level of protection equivalent to that set out in this Policy.
The 256bet stores user data on servers with security controls appropriate to the sensitivity level of the information. The technical and organizational measures in place include:
In the event of a security incident affecting users' personal data — such as a breach or unauthorized access — 256bet is committed to notifying the National Data Protection Authority (ANPD) and the affected users within the timeframe established by the LGPD, describing the nature of the incident and the corrective measures taken.
The platform of the 256bet uses cookies and similar technologies to ensure the site works correctly, improve the user experience, and, with your consent, personalize content and communications. The types of cookies used are:
You can manage your cookie preferences through the banner shown on your first visit to the platform or through your browser settings. Disabling essential cookies may prevent certain features — such as login, deposits, and betting — from working correctly.
The 256bet retains personal data for as long as necessary to fulfill the purposes for which it was collected, or to meet legal and regulatory obligations. General retention periods are:
Once the retention periods above have expired, data is securely deleted or anonymized so that the data subject can no longer be identified. Anonymized data may be retained indefinitely for statistical purposes and platform improvement.
The LGPD guarantees you, as the data subject processed by the 256bet, the following rights, which may be exercised at any time by emailing contato@256bet.best with the subject line "Privacy — LGPD":
Request a copy of all personal data that 256bet holds about you.
Request the correction of incomplete, inaccurate, or outdated information in your profile.
Request the deletion of unnecessary data or data processed on the basis of revoked consent.
Receive your data in a structured, machine-readable format for transfer to another service.
Object to data processing carried out on the basis of legitimate interest when you consider it excessive.
Withdraw consent given for marketing or personalization cookies at any time.
256bet responds to all data subject rights requests within 15 business days from the date of receipt. In cases requiring more complex review, this deadline may be extended by an equal period, with written justification provided to the requestor. Requests may only be refused in cases expressly provided for under the LGPD — for example, when deletion conflicts with a legal data retention obligation.
If you feel your request has not been handled appropriately, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), the federal authority responsible for enforcing the LGPD in Brazil.
The 256bet is a betting and online casino platform intended exclusively for users aged 18 and over. The collection and processing of data from minors is strictly prohibited and contrary to our Terms and Conditions.
During registration, we ask for the user's date of birth and CPF. Identity verification — required for withdrawals — additionally confirms that the account holder is of legal age through an official photo ID. Accounts identified as belonging to users under 18 are closed immediately, and any data collected is permanently deleted.
If you believe that data belonging to a minor under 18 has been inadvertently collected by 256bet, please contact us immediately at contato@256bet.best. We will take all necessary steps to delete that information and close the account on an urgent basis.
The 256bet may update this Privacy Policy periodically to reflect changes in Brazilian legislation — such as new ANPD or Banco Central regulations — updates to the services we offer, or improvements to our data protection practices.
Any significant changes will be communicated to registered users by email with at least 15 days' notice by the effective date of the new terms. The most recent version of this Policy will always be available on this page, with the last updated date shown at the top of the document.
By continuing to use the 256bet platform after the effective date of the updated terms, you confirm that you have read and accepted the changes. If you disagree with any update, you have the right to close your account and request deletion of your data before the new terms take effect, with no penalty.
The 256bet has appointed a Data Protection Officer (DPO), as required by the LGPD for controllers that process personal data at scale. The DPO is the official point of contact for privacy-related matters, the exercise of data subject rights, and communication with the ANPD.
To exercise your rights, report incidents, or ask questions about this Policy, please reach out through the channels below:
All requests received are logged, reviewed, and responded to within the legally required timeframes. The requester's identity is verified before any access, correction, portability, or deletion request is processed, ensuring that only the data subject can exercise these rights over their own data.
Straightforward answers to the most common questions about how we handle your data
Your self-exclusion data and account limits are treated with the utmost confidentiality.
When you use responsible gambling tools on 256bet — such as deposit limits, account pause, or self-exclusion — that information is handled with an additional layer of protection and confidentiality. No data about gambling behavior is used for marketing purposes or shared with third parties. The sole purpose of processing this information is to ensure your own control decisions are honored.
Set daily, weekly, or monthly limits directly from your dashboard. Your limits are kept confidential.
Pause or close your account discreetly. No unnecessary questions, no judgment.
Minors' data is not collected. Mandatory identity verification is required to confirm legal age.
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256bet takes care of your data with the same attention it gives to your bets. Sign up safely, play with peace of mind, and claim a welcome bonus of up to R$ 500.00 on your first Pix deposit.
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